Terms & Conditions

Welcome to follicle.uk (“Site”). These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Follicle UK (“we”, “our”, “us”) operates the Site and sells products designed to support hair health and wellbeing. Our business address is:
Unit 11, 20-22 Mary St, Cheetham Hill, Manchester, M3 1DZ
Email: contact@follicle.uk

2. Eligibility

- You must be at least 18 years old to purchase products from our Site.
- By placing an order, you confirm that all information you provide is accurate and complete.

3. Our Products

- We supply hair health products and supplements, including but not limited to finasteride and other treatments.
- Product descriptions are provided to the best of our ability, but images and packaging may vary.
- Our products are not a substitute for medical advice. You should consult a healthcare professional before starting any new supplement or treatment.

4. Orders & Payments

- All orders are subject to acceptance and availability.
- Prices are displayed in GBP and include VAT where applicable.
- Payment must be made in full at the time of ordering. We accept [Insert Payment Methods].
- Once your order is placed, you will receive an email confirmation.

5. Delivery

- We deliver within the UK and may offer international shipping (where permitted).
- Delivery times are estimates only and may vary due to external factors.
- Risk of loss passes to you upon delivery of the products.

6. Returns & Refunds

- You may return unopened and unused products within 14 days of delivery for a refund, in accordance with UK consumer law.
- For hygiene and safety reasons, opened or used products cannot be returned unless faulty.
- Refunds will be issued to the original payment method once products are inspected.
- To request a return, please contact us at contact@follicle.uk.

7. Health Disclaimer

- Our products are intended for general health support and are not guaranteed to provide specific results.
- Individual results may vary.
- You must read and follow the instructions on the product packaging.
- Consult your doctor or pharmacist before use, especially if you are taking other medication or have an existing health condition.
- We are not responsible for adverse effects resulting from misuse or failure to follow guidance.

8. Your Responsibilities

When using our Site, you agree that you will not:

- Use the Site for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with the operation of the Site or its security.

9. Intellectual Property

All content on our Site, including text, images, logos, and designs, is owned by or licensed to Follicle UK. You may not reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

- To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
- Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or other liability that cannot be excluded by law.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site means you accept the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Follicle UK
Email: contact@follicle.uk
Address: Unit 11, 20-22 Mary St, Cheetham Hill, Manchester, M3 1DZ